What We Collect and Why
When you register an account we collect the details you submit — name, email address, mobile number, and the payment method you choose to connect, whether that is DANA, OVO, or GoPay. We also log device data such as browser type and IP address to protect
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your session and detect unusual activity. Transaction records tied to your wallet are stored to process deposits and withdrawals correctly and to resolve any disputes you raise through our support channel. We do not store your full e-wallet PIN or password; those remain inside your chosen
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wallet app at all times. Usage data — which sections of the lobby you visited, how long a session ran — is collected in aggregate to improve performance. We retain personal account data for as long as your account is active, or as long as we
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are required to hold it under applicable law. Where local regulation in Indonesia requires us to report certain transaction data to authorities, we comply within those legal boundaries. You may request a full summary of what we hold on your account by contacting our support team
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directly. All data is processed in accordance with applicable law and is available only where local law and eligible regions permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.